Five Star Services

Five Star Services operates as an air conditioning contractor in Troy, Virginia, maintaining a 4.7-star rating compiled from 33 customer reviews. The business maintains round-the-clock availability across every day of the week, serving residential clients throughout the Troy area and neighboring communities. Several reviewers specifically identify Mark as the technician who handled their service calls.

This contractor distinguishes itself through consistent same-day response capability and willingness to visit during after-hours time blocks. A reviewer notes Mark arrived between 6 and 8 PM as promised without and took the initiative to contact the customer the following day to confirm the system operated properly. The business handles new AC unit installations alongside repair and maintenance work.

Customer experiences shared in reviews reveal specific scenarios including a same-day arrival during intense summer heat when one client's AC failed completely. Mark quickly sourced and installed replacement parts while maintaining courteous communication throughout the process. Another client described Mark as an honorable man true to his word after he fulfilled a commitment to arrive despite being slammed with requests. These accounts reflect the type of accountability Troy homeowners can expect when contacting this contractor.