Conway Garden Apartments

Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Conway Garden Apartments
Conway Garden Apartments sits in the heart of historic Williamsburg, Virginia, offering residents proximity to colonial-era sites alongside modern living spaces. The property maintains a 4.1-star rating drawn from 84 resident reviews, with leasing offices open Monday through Friday from 9 AM to 5 PM. Located on the Upper Peninsula with easy access to Route 199 and colonial attractions, the complex serves both long-term residents and those new to the Williamsburg area seeking rental accommodations. The property management team handles leasing, routine maintenance requests, and coordinates third-party service providers for unit repairs.
Recent tenant reviews highlight several distinguishing features at Conway Garden. New move-ins report receiving freshly painted units with new carpeting and wood flooring in kitchens and bathrooms, indicating ongoing unit turnover improvements. Residents note the floor-to-ceiling windows provide abundant natural light and ventilation. The on-site washer and dryer facilities receive consistent positive mentions for reliability compared to third-party lease equipment. However, multiple reviews cite ongoing concerns with pest presence in common areas and walkways, suggesting environmental challenges specific to the region that require consistent treatment protocols.
Individual resident experiences reveal varied maintenance responsiveness. One reviewer documented sink backup issues occurring twice along with persistent kitchen lighting problems. Another resident noted a kitchen light fixture that flickered repeatedly, describing it as experiencing seizure-like symptoms. Third-party service complications also surface in reviews, with tenant disputes involving equipment lease providers and filter maintenance schedules. The maintenance staff receives frequent praise for approachability and problem-solving enthusiasm when residents report issues.
What Customers Say
85% of reviewers gave 4 or 5 stars, praising fresh unit upgrades and responsive maintenance staff. Critical reviews cite recurring pest visibility in hallways, unresolved plumbing backups, and inconsistent landscaping upkeep around building perimeters.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–5 PM |
| TuesdayToday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Residential Leasing
Long-term and short-term apartment rentals available in Williamsbur, VA with various floor plan options.
Unit Turnover Preparation
Fresh painting, new carpet installation, and hardwood flooring updates completed between tenant occupancy.
On-Site Laundry Facilities
Building-provided washer and dryer machines available to all residents without third-party lease agreements.
Routine Maintenance Services
In-house maintenance team handles repair requests for plumbing, electrical, and general unit issues.
Groundskeeping
Landscaping services including lawn care, mulching, and sidewalk edge maintenance around building exterior.
Pest Control Management
Regular pest treatment services targeting regional insect issues common to the Williamsburg area.
Common Area Upkeep
Hallway cleaning, walkway maintenance, and building exterior preservation managed by property staff.