Primo Heat

Primo Heat Inc. operates as a premier HVAC contractor serving Abbotsford and the broader Fraser Valley region, including Mission, Chilliwack, and surrounding communities. This locally-rooted company has earned a reputation for responsive service, reflected in their 4.8-star rating assembled across 100 verified customer reviews. Their team holds current licensing and certifications required for both residential and commercial HVAC work in British Columbia, and they maintain membership as a Lennox dealer, a distinction that signals access to manufacturer-direct parts and warranty support.

What distinguishes Primo Heat from regional competitors is their dual focus on energy efficiency and customer education. As a Lennox dealer, they offer heat pump installations eligible for available provincial and federal rebates, helping homeowners offset upfront costs while transitioning to more efficient systems. Their product lineup includes ductless mini-splits for zoned heating and cooling, gas furnaces for traditional heating, and indoor air quality solutions including climate controls and air purification systems. The company provides upfront consultations, no pressure sales tactics, which reviewers consistently note as a refreshing change from industry norms.

Customer reviews name specific technicians who handled urgent situations with care. Dave and Levi repaired a furnace for one reviewer, ensuring everything operated perfectly before departing. For a six-person household facing a same-day hot water tank failure, Primo Heat dispatched a team within 24 hours to install a replacement and diagnose an additional unrelated issue. Technician Mitch provided maintenance tips to another customer, demonstrating the company's commitment to educating homeowners on system longevity. These named encounters illustrate a pattern of knowledgeable, respectful service from identifiable team members.