A. B. Heating & Cooling

A. B. Heating & Cooling operates as an HVAC contractor serving Auburn, Washington with a 5-star rating across 20 verified reviews. The business maintains 24-hour availability throughout the week, ensuring homeowners can reach them for emergency heating and cooling needs regardless of when issues arise. Multiple reviewers specifically mention Michael and Trevor by name, describing interactions where these team members provided free system evaluations, walked customers through troubleshooting steps over the phone, and offered personal contact information for ongoing concerns. The reviews indicate the company handles both residential furnace and air conditioning installations as well as boiler systems with baseboard heating.

The contractor distinguishes itself through exceptional customer service practices that reviewers consistently highlight. One reviewer recounts receiving 30 minutes of free phone support on Christmas morning to resolve a heating emergency, with the technician offering his personal cell number for future issues. Another mentions the team provided a comprehensive bid with multiple options and recommendations rather than pushing the most expensive solution. The crew described in reviews demonstrated careful attention to the homeowner's property, explaining processes and teaching homeowners about their systems. These interactions suggest a focus on transparency and homeowner education rather than simply completing transactions.