Griffis Heating Inc.

Griffis Heating Inc. operates as a family-owned HVAC contractor serving Auburn, Washington, and nearby communities. With a 4.9-star rating drawn from 180 client reviews, the company has established a reputation for responsive service and transparent communication. Customers interact primarily with Brie, who handles troubleshooting and scheduling, while lead technicians like Mike and Bud manage on-site diagnostics and installations. The business maintains 24-hour availability Monday through Thursday and Friday, ensuring emergency coverage for heating and cooling crises.

The contractor distinguishes itself through meticulous problem-solving rather than aggressive upselling. Multiple reviewer accounts describe situations where the team identified underlying compatibility issues that previous service calls missed. Notably, Griffis Heating absorbed the cost of replacing both a heat pump and air handler when post-purchase testing revealed the original unit was incompatible with the customer's existing system, honoring warranty obligations despite the complication being traced to the initial sale.

Homeowners recount specific scenarios demonstrating the team's dedication. When a furnace leak threatened an 18-year-old system during peak heating season, Bud conducted a diagnostic exam and recommended repair at one-quarter the cost of replacement. After determining replacement was the better long-term choice, the crew coordinated estimates for both the new furnace and a blocked water heater, explaining each option without pressure. Another reviewer described receiving same-day service during an extreme summer heat wave, with Brie walking through troubleshooting steps before scheduling a technician visit.