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Air conditioning contractor
2.0(12 reviews)
17922 Bothell Everett Hwy, Bothell, WA 98012
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About ....dd

DVAC operates as an air conditioning contractor serving Bothell, Washington, and surrounding King and Snohomish County communities. Based on the 12 customer reviews currently available, the business holds a 2.0-star rating, indicating significant service consistency challenges. The company appears to be owner-operated by David V., who is referenced in multiple reviews as the primary point of contact. While the business has been in operation long enough to accumulate this volume of feedback, specific licensing information is not confirmed in available records, and prospective clients should verify credentials before engaging services.

The company advertises HVAC services including air conditioning repair, heating system maintenance, and emergency response. However, the absence of a business website limits public visibility into specific brand partnerships, certifications, or service guarantees. Customer feedback suggests the business has provided both routine maintenance and emergency repairs, though the depth of service offerings and any manufacturer certifications remain unclear from publicly available information.

Customer experiences reveal starkly different outcomes. Dawn Dickson recounts a crisis situation during a Seattle freeze event where DVAC responded on a Sunday when her pipe burst, with owner David V. providing immediate phone assistance and dispatching team members to help manage the emergency. Conversely, multiple reviewers including Maddy H. and Levi Bundrant report complete communication failures, with abandoned phone calls, unreturned messages, and unresolved business matters. This disparity suggests service quality may depend heavily on specific circumstances and timing.

What Customers Say

Of 12 reviews, 2 are positive (5-star ratings from customers praising emergency response) while 4 negative reviews cite communication breakdowns, unreturned calls, and suspected licensing issues. The single 5-star review specifically names David V. for outstanding crisis support, contrasting sharply with multiple reports of ghosted customers.

Services

AC Repair & Maintenance

Diagnostic and repair services for air conditioning systems, including routine maintenance tune-ups.

Heating System Service

Furnace repair and heating system maintenance, including thermostat and panel replacements.

Emergency HVAC Response

After-hours and same-day emergency service for heating and cooling system failures.

Pipe & Plumbing Freeze Damage

Emergency water line capping and immediate damage control for frozen or burst pipes.

Indoor Air Quality Assessment

Basic air quality evaluation during service calls, though specific IAQ equipment is not documented.

Frequently Asked Questions