Johnstone Supply

Johnstone Supply Store 80 sits at the Bothell address and has built a loyal following among trade professionals across the greater Seattle metro and Snohomish County neighborhoods including Lynnwood, Everett, and Redmond. With a 4.2-star average drawn from 10 reviews, the location operates Monday through Friday from 7 AM to 4 PM and remains closed on weekends, a schedule that reflects its primary role as a daytime supplier for crews already on the job. The store stocks commercial and residential unitary equipment, mini-split systems, manufactured housing solutions, and an extensive catalog of HVACR parts ranging from accumulators and expansion valves to blower assemblies and ignition components.

What separates Johnstone Supply from standard supply houses is the depth of the catalog and the hands-on counter expertise. The Bothell team carries specialty items including geothermal units, evaporative coolers, infrared heaters, reverse cycle chillers, and high-velocity air systems, categories that many regional distributors simply do not stock. For contractors working on remodels, light commercial retrofit, or custom builds, this breadth eliminates the need to source specialty hardware from multiple vendors. The store also offers extended warranties on residential unitary equipment and can cross-reference hard-to-find parts across multiple manufacturer lines, a resource that several reviewers described as saving projects mid-installation.

Reviewers who left five-star ratings consistently praised the counter staff by name. A contractor identified Farooq as a key reason for returning, noting that even when the store did not stock a specific brand or part, he directed the customer to the correct vendor. Another reviewer described Jesse by name as responsive when the team needed updates on a major proposal. A third called the Bothell crew professional, quick, and consistently reliable. However, two one-star reviews signal a friction point: homeowners seeking direct purchases were turned away, and a contractor reported that a proposal update was delayed until after the deadline, costing the firm a significant job opportunity. These contrasting experiences suggest that contractor account holders benefit most from this location's service model.