SERVPRO of Redmond

SERVPRO of Redmond operates as a water damage restoration contractor serving Bothell, Redmond, and surrounding King County communities. The franchise maintains a 4.7-star average rating across 45 customer reviews, reflecting consistent service quality in water extraction, structural drying, and mold remediation. Owned locally and operating under the SERVPRO brand network, the company responds to residential and commercial water emergencies throughout the greater Bothell metro area.

What distinguishes this contractor is the depth of insurance coordination offered alongside restoration work. Multiple reviewers specifically mention team members managing claims with their insurance providers, a practical benefit for homeowners facing sudden water damage. The company provides detailed explanations of drying processes and equipment used, helping property owners understand the technical steps involved in their restoration.

Customer reviews highlight specific technicians who handled challenging situations. Kainan, identified as crew lead, managed a late-night septic backup response that arrived at 11:30pm on a Sunday. Steve and his team handled a complete flood situation while coordinating directly with the customer's insurer. Tim, operations manager, assisted with insurance estimates and multiple follow-up calls throughout the claim process.