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Claim This BusinessPrecision Energy LLC operates from Edmonds, Washington, under contractor license PRECIEL836BO. Owned and operated by Chase Keffeler, the company holds a 4.7-star average rating across 19 reviews. The crew serves Snohomish, King, and Pierce Counties, specializing exclusively in gas fireplace systems. Their office maintains standard hours from 8 a.m. to 5 p.m., and technicians respond to calls throughout the greater Seattle metropolitan area.
What distinguishes Precision Energy from general HVAC contractors is their laser focus on gas fireplace work alone. Every service call includes testing of the gas control valve, thermocouple, and thermopile, plus safety checks for carbon monoxide and natural gas leaks. Their maintenance protocol uses a glass solution bath to remove soot residue, followed by disassembly and cleaning of the burner and pilot assembly. The team handles an unusually broad range of brands including Heatilator, Majestic, Napoleon, Travis, Regency, Lennox, Marco, Montigo, and Comfort Tech. Minor repairs such as loose wires, frayed wiring, clogged pilot tubing, and dirty sensors fall under their yearly maintenance fee umbrella.
Multiple reviewers specifically name Chase or Casey as the technician who arrived at their home. Casey disassembled and serviced a nonfunctional gas insert for Bramley Birrer, replacing batteries and restoring flame quality that Birrer described as the smoothest ever observed. Susan Chang received a same-hour repair after another company declared her fireplace unrepairable due to a discontinued part; Chase diagnosed a faulty thermopile and completed the fix on-site. Heslop Properties called Precision Energy after two years of rejection from competitors who refused to service their Astria fireplace, and Chase restored proper function while explaining system operation. One negative review from 2020 cited a $500 charge for a 20-minute switch replacement, though no subsequent negative reviews were available for comparison.
4 of 5 reviewers name their technician directly, with Chase receiving the most mentions. Bramley Birrer and Susan Chang highlight emergency scheduling and rapid diagnosis, while Heslop Properties specifically praises their willingness to service uncommon brands. The sole negative review, dated 2020, cites pricing for an apparent switch replacement, though no recent negative feedback patterns emerge across the remaining 18 reviews.
Annual service including gas valve testing, thermocouple and thermopile checks, safety inspections, and minor repairs covered under the maintenance fee.
Repairs range from minor adjustments to complete mechanical rebuilds, servicing all major brands and discontinued models other contractors decline.
Full cleaning using a glass solution bath to remove soot, followed by burner and pilot assembly disassembly, part replacement, and unit wipe-down.
Rapid response for malfunctioning gas fireplaces, with scheduling flexibility to accommodate urgent situations and earlier appointment openings.
Comprehensive safety testing covering gas valves, thermocouples, thermopiles, carbon monoxide levels, and natural gas leak detection.
Service and repair for outdoor gas fire pits, ensuring safe operation and proper gas connection integrity.