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Claim This BusinessAbout Puget Heating Company
Puget Heating Company operates from Lake Stevens, Washington, serving the greater Snohomish County and Spokane regions with residential heating and cooling solutions. The contractor maintains a 4.8-star average across 33 verified customer reviews, reflecting consistent service quality in communities including Everett, Bothell, Marysville, Monroe, Redmond, and Snohomish. As a Carrier factory-certified dealer, the team handles new installations, system upgrades, and emergency repairs with guaranteed 24-hour response times.
What distinguishes Puget Heating is their in-house sheet metal fabrication capability, allowing custom ductwork design for unique residential layouts and light commercial projects. The contractor carries the full Carrier product line including heat pumps, ductless mini-split systems, gas furnaces, and indoor air quality equipment such as UV lights and whole-home humidifiers. Their indoor air quality specialists address issues ranging with advanced diagnostics, and all installations come with extended warranty options.
Customer testimonials highlight specific technicians handling challenging scenarios. Technician Shawn responded same-day during freezing weather to repair a furnace for a family with two young children, explaining system mechanics throughout the diagnostic process. Technician Robyn performed a deep-clean maintenance on a ductless system plagued by accumulated debris and bacterial growth, restoring both air quality and operational efficiency. Another reviewer praised technician Joshua for arriving the same day to resolve Ecobee thermostat integration issues for a family relocating cross-country.
What Customers Say
Four customer reviews consistently highlight thorough technician explanations and cleanup-conscious work. Two emergency scenarios are described in detail: a furnace failure on a cold day with technician Shawn arriving immediately instead of waiting, and a ductless system with 'stinky sock syndrome' requiring deep cleaning. Technician names appear prominently across multiple reviews, with customers specifically praising detailed system walkthroughs and same-day service responsiveness.
Services
Heating System Installation & Replacement
Complete heating system installation using Carrier equipment including gas furnaces and heat pumps for new construction or upgrades.
Cooling System Services
Air conditioner and heat pump installation, repair, and maintenance to ensure efficient summer performance.
Ductless Mini-Split Systems
Ductless split system installation and maintenance including deep cleaning to address bacterial growth and airflow issues.
Indoor Air Quality Solutions
Whole-home humidifiers, UV lights, air cleaners, and zoning products to improve circulating air quality.
Thermostat & Smart Home Integration
Installation and troubleshooting of programmable thermostats and smart home integration including Ecobee and zoning controls.
Air Duct Cleaning & Sealing
Professional air duct cleaning and sealing services to improve system efficiency and indoor air quality.
Sheet Metal Fabrication
Custom ductwork design and fabrication for unique residential layouts and light commercial projects.
Emergency Repair Services
24-hour guaranteed response for heating and cooling emergencies, with same-day service available for urgent situations.