Thermal Supply Inc.
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About Thermal Supply Inc.
Thermal Supply Inc. operates as a heating equipment supplier in Fife, Washington, distributing HVAC equipment and parts to licensed contractors throughout the Seattle-Tacoma metropolitan area. Founded in Seattle with a corporate office at 717 S Lander St, the company holds a 3.8-star rating across 10 reviews. The business is open Monday through Friday from 7 AM to 5 PM, serving contractors who handle residential and commercial heating, ventilation, and air conditioning installations and repairs. While Thermal Supply does not serve homeowners directly, the company supplies equipment and parts to the contractors who do.
The company distinguishes itself as an authorized Daikin distributor, offering the full line of Daikin heating and cooling equipment along with commercial refrigeration solutions. Their website features a Daikin Experience Center where contractors can explore products and access technical support resources. Thermal Supply also provides an online parts ordering system, manufacturer warranty claims processing, and safety data sheets for all products. The company maintains a training calendar for HVAC technicians and offers incentive programs through EGIA, a distributor incentive portal. This combination of product distribution, technical training, and business support services makes Thermal Supply a resource for professional contractors rather than a retail destination.
Reviewers who interact with Thermal Supply's Fife location consistently mention specific staff members by name. Nathan Young receives high praise for his product knowledge and friendly demeanor, with one reviewer noting he always has snacks available. Jesus Jesse Lopez is recognized for helping customers obtain needed parts quickly during urgent situations. Tyler Walters highlights the company's commitment to building lasting customer relationships. However, not all experiences are positive: one reviewer reported a billing issue, and another expressed frustration that staff prioritizes account information over answering product questions. These mixed experiences suggest that contractors with established accounts may receive more responsive service.
What Customers Say
Of 7 visible reviews, 5 are 5-star ratings mentioning specific staff by name, while 2 are negative citing account requirements and billing issues. Positive reviewers emphasize knowledgeable staff and quick parts procurement, while negative reviews reference poor initial customer service and double billing.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| TuesdayToday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Daikin Equipment Distribution
Wholesale distribution of Daikin heating and cooling systems to licensed contractors in the Pacific Northwest.
Commercial Refrigeration Products
Supply of commercial refrigeration equipment and parts for food service and industrial applications.
Online Parts Ordering
Web-based ordering system allowing contractors to browse inventory and purchase parts electronically.
HVAC Technical Training
Technical training programs including Daikin certification courses and refrigeration systems training.
Warranty Claim Processing
Processing of manufacturer warranty claims for Daikin equipment through standardized claim forms.
Safety Data Sheets Access
Digital library of Safety Data Sheets for all products distributed for contractor reference.
Account Management Services
New account applications and bill viewing for contractor customers.
Equipment Quote Requests
Quote request forms for commercial HVAC package units and custom system configurations.