Product Electric, Heating, and Cooling

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About Product Electric, Heating, and Cooling
Product Electric, Heating, and Cooling maintains a 5.0-star rating across 64 customer reviews while serving Issaquah and neighboring communities in King County. Operating six days a week with 24-hour availability, the company handles emergency repairs alongside scheduled installations for heating, cooling, and electrical systems. Their Three Brothers, One Mission statement frames an operation combining certified HVAC professionals with licensed electrical specialists, addressing both trade disciplines from a single service call.
The business holds Mitsubishi Diamond Partner status, indicating factory-trained expertise on variable-speed heat pump systems known for efficiency in Pacific Northwest climates. They participate in Washington's Clean Heat Rebate Program, helping homeowners transition to qualifying electric heat pump equipment with available incentives. This aligns with their dual-trade capacity, allowing seamless coordination when replacing an older furnace with a heat pump requiring dedicated electrical circuit work.
Customer feedback consistently mentions specific technicians handling urgent situations. One reviewer notes Robert arrived on-site within an hour of a same-day request to repair a furnace during winter. Another customer credits Eli with explaining furnace diagnosis step-by-step, breaking down component functionality and replacement costs before proceeding. A third reviewer highlights Aaron's knowledge of electrical code history and current regulations, communicating technical details clearly during a panel upgrade consultation.
What Customers Say
Five of six detailed reviews specifically commend individual technicians (Aaron, Eli, Robert), with most praising transparent cost communication. Four reviewers mention same-day or hour-based emergency response times, and three cite post-installation follow-up as a standard practice.
Working Hours
| Sunday | Closed |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency HVAC Repair
Same-day or 24-hour response for failed air conditioners, furnaces, and heat pumps with diagnostic upfront pricing.
AC Repair & Maintenance
Coil cleaning, refrigerant checks, filter replacement, and system diagnostics to extend air conditioner lifespan.
Heat Pump Installation & Repair
Variable-speed heat pump setup including Mitsubishi systems, winter operation verification, and efficiency tuning.
Furnace Installation & Tune-Up
New furnace installation, annual preventive maintenance, and combustion component inspection for gas units.
Electrical Panel Upgrades
200-amp panel replacements, circuit rerouting, and code compliance upgrades for modern appliance demands.
Home Rewiring & Safety
Complete or partial rewiring, smoke detector installation, and whole-home surge protection for safety compliance.
EV Charger & Generator Installation
Dedicated circuit installation for electric vehicle chargers and backup generators with permit handling.