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Claim This BusinessJacobs and Rhodes Heating and Air Conditioning has earned a 4.9-star average from 1465 reviews in Kennewick, Washington, where homeowners depend on them for reliable cooling and heating support around the clock. Their service hours cover Monday through Friday with continuous availability, making them a dependable choice for both scheduled maintenance and unexpected breakdowns in the Tri-Cities area. The company has built a strong reputation through consistent responsiveness and thorough service delivery that Kennewick residents have come to trust.
What distinguishes Jacobs and Rhodes in a competitive market is their team approach and commitment to transparent communication with homeowners. Multiple reviewers specifically praised technicians who took time to explain repair options without using confusing technical language, allowing customers to make informed decisions about their systems. The company focuses on efficient, stress-free service that respects homeowners property and time, backed by their established presence in the Kennewick community.
Customer stories reveal the caliber of technicians serving this area. Leslie Hernandez highlighted Remington Baney and Jaime Valdivia for their clear explanations and thorough work during a system service call, noting their punctuality and respectful treatment of her home. Carol Buck and Brian both named Carter, with Brian describing how Carter called ahead before arriving, brought the correct replacement part, and cleaned up after installation. Kenneth Murry worked with Kevin, who explained heat pump options thoroughly, while Alex and Max handled the old system removal and new installation with professional efficiency.
All five featured reviews award 5 stars and specifically name the technician who handled their job, with Carter appearing in two reviews for his punctual arrival, advance communication, and clean installation work. Reviewers consistently praise clear communication and thorough explanations, and none cite any pricing complaints or negative experiences. The high review volume of 1465 reviews with a 4.9 average indicates this level of service extends across every job.
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Closed |
Diagnostic services, component repair, and preventive tune-ups to keep cooling systems running efficiently during hot Kennewick summers.
Inspection, repair, and maintenance for furnaces and heat pumps to ensure reliable warmth throughout the heating season.
Full removal of old equipment and professional installation of new heat pump and air handler systems, as done for Kenneth Murry.
Rapid response service for unexpected breakdowns available during weekday business hours with same-day priority scheduling.
Homeowner-focused consultations where technicians explain equipment options, answer questions, and help customers choose the right system.