Kent Heating and Cooling

Kent Heating and Cooling serves residential customers in Kent, Washington and surrounding communities, earning a 4.7-star average rating across 13 homeowner reviews. Reviewers consistently highlight the company's responsiveness, with one customer noting same-day arrival during a heat wave to address an AC emergency. The business operates seven days a week with extended hours, accommodating homeowners who need service outside typical weekday windows.

Reviewers describe technicians who arrive on time, work efficiently, and communicate clearly throughout the service process. One customer working from home noted the crew was so quiet and quick checking heating components that she could continue her duties uninterrupted. Another reviewer appreciated that technicians explained what they were doing and why, describing furnace and air conditioning parts in detail so she understood exactly what was happening in her home.

Customers sharing detailed experiences name specific technicians including Steve, who provided updates throughout an installation, and Darren, described as detailed and competent. One reviewer noted the team wasn't pushy about recommending upgrades, instead explaining options without pressure. Another customer requiring emergency Saturday service reported the after-hours response was prompt and the repair resolved same-day.