Trusted Plumbing & Heating LLC - Kent

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About Trusted Plumbing & Heating LLC - Kent
Trusted Plumbing & Heating LLC operates as a family-operated contractor serving Kent and surrounding communities across King and Pierce Counties. The business holds a 4.3-star rating compiled from 16 client reviews, with service hours spanning Monday through Saturday from 8 AM to 5:30 PM. Their service footprint extends into Renton, West Seattle, and Tacoma, where they handle residential plumbing, HVAC systems, sewer line work, and directional drilling projects. The company emphasizes transparent pricing and same-day service availability for urgent calls.
This contractor differentiates itself through same-day service capability and a commitment to transparent pricing structures. Website text references over 40 years of industry experience, positioning their team as established practitioners in the regional market. Their service menu encompasses both plumbing and HVAC trades, allowing single-point coordination for homeowners facing interrelated heating and cooling system issues. The business operates under a family-operated model, which influences their approach to customer relationships and project follow-through.
Customer accounts reveal specific service scenarios that illustrate their work. One reviewer described a drain blockage repair for a sump pump system that received praise for turnaround time and thorough execution. Another client managing multiple rental properties documented consistent same-day response, proper equipment deployment, and clean worksite protocols during the pandemic period. A third review detailed boiler system repairs spanning a holiday weekend, with the technician adjusting heat regulator settings during an initial visit.
What Customers Say
Of 16 reviews, 2 five-star ratings specifically mention responsiveness and equipment readiness for the job. Negative reviews center on pricing transparency and communication around service fees rather than technical competency. The single one-star review citing a $89 diagnostic fee dispute represents the only explicit pricing complaint across all available feedback.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5:30 PM |
| Tuesday | 8 AM–5:30 PM |
| WednesdayToday | 8 AM–5:30 PM |
| Thursday | 8 AM–5:30 PM |
| Friday | 8 AM–5:30 PM |
| Saturday | 8 AM–5:30 PM |
Services
Plumbing Repair & Installation
Leaky faucets, blocked drains, broken pipes, sink and toilet repairs, and new fixture installations.
Water Heater Services
Water heater installation and replacement for both traditional tank and tankless systems.
Sewer Line Services
Residential and commercial sewer line repair, cleaning, and maintenance for main lines and sub-pump drainage.
HVAC Repair & Maintenance
Furnace and heating system repairs, HVAC maintenance, and indoor climate control services.
Directional Drilling
Trenchless underground utility installation and repair for sewer lines and related infrastructure.