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About Mark RV Repair
Mark RV Repair operates as a specialized recreational vehicle repair facility serving Kettle Falls, Washington, and surrounding communities in Stevens County. The shop maintains standard weekday hours from 8 AM to 5 PM, Monday through Friday, with Saturday and Sunday reserved for family time. With eight customer reviews on record, the business holds a 3.5-star average rating, placing it squarely among mid-tier options for RV owners seeking diagnostic or repair services in the rural northeast Washington region. The phone number (509) 680-6499 connects callers directly during posted business hours, though several reviewers noted challenges securing timely callbacks for appointment scheduling.
The absence of a web presence means prospective clients cannot preview service offerings or certification credentials online before calling. This constraint positions Mark RV Repair as a traditional word-of-mouth operation, where reputation travels through local camping communities, RV parks, and traveler networks rather than digital marketing channels. Prospective customers should prepare specific questions about the shop's experience with particular RV brands or systems when calling, as that information is not readily accessible without direct conversation.
Customer experiences reveal a polarized service record. Multiple reviewers praised the team's diagnostic persistence, noting thorough problem-solving even when initial attempts proved inconclusive. Tiffany Anne highlighted appreciation for methodical troubleshooting of an AC and heating failure, while David Fry acknowledged phone-based guidance that resolved his issue. However, three reviewers documented significant frustrations involving missed appointments, unreturned calls, and pricing disputes. One reviewer reported resolving problems independently after what they characterized as excessive quoted charges, suggesting transparency around cost estimates may require proactive homeowner inquiry.
What Customers Say
Four of eight reviewers awarded five stars, emphasizing helpful diagnostics and fair pricing, while three one-star reviews cite no-show appointments and unreturned calls as primary complaints. The split sentiment suggests reliability in communication and appointment adherence varies significantly depending on timing and workload.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
RV Air Conditioning Repair
Diagnosing and repairing rooftop AC units, charging refrigerant, and addressing cooling system failures in recreational vehicles.
RV Heating System Service
Troubleshooting furnace problems, thermostat malfunctions, and heating component replacements for motorhomes and travel trailers.
General RV Diagnostics
Systematic troubleshooting of multiple RV systems including electrical, plumbing, and climate control for accurate problem identification.
RV Electrical Repairs
Addressing battery, converter, alternator, and shore power issues across various RV configurations.
RV Plumbing and Water Heater Service
Repairing freshwater systems, water heater elements, pumps, and drains commonly found in modern recreational vehicles.