All-Star Heating & Cooling

All-Star Heating & Cooling serves Lacey and the surrounding Thurston County area with a perfect 5-star rating drawn from 84 homeowner reviews. The company operates around the clock, every day of the week, responding to heating and cooling emergencies throughout the region. Homeowners repeatedly praise the team's responsiveness and fair pricing, with multiple reviewers noting same-day or after-hours arrivals during urgent situations.

This contractor distinguishes themselves through practical problem-solving rather than marketing claims. One reviewer described how Alex replaced outdated 1990s drainage components with proper P-Traps to prevent future clogging, addressing aroot cause rather than treating symptoms. Another reviewer noted the team resolved a persistent heat pump leak that another contractor could not fix over multiple visits, resolving it without requiring an on-site inspection. The company takes on repair jobs that homeowners say other companies declined or could not solve.

Customer stories from the reviews paint a picture of reactive service. When Mark Cross's furnace failed after hours, All-Star answered the phone and arrived the same evening. Mitch Dunlap contacted the company after his regular service provider proved unavailable, and Alex answered immediately and completed the repair the following day. Multiple reviewers specifically mention Alex by name as the technician who explained pricing clearly, fixed unexpected safety issues, and earned their repeat business.