1st Response HVAC & Electric Solutions

1st Response HVAC & Electric Solutions is a family-owned and operated contractor based in Lake Stevens, WA, holding active licensing for the region. With a 4.6-star average drawn from 176 client reviews, the company maintains a 24/7 availability schedule with no closed hours. The team serves a wide geographic footprint spanning Snohomish and King counties, including Everett, Bellevue, Kirkland, Redmond, Lynnwood, Bothell, Mukilteo, and surrounding communities. Both residential homeowners and commercial property managers can access routine maintenance as well as emergency service calls around the clock.

What distinguishes this contractor is a documented Daikin partnership that includes the full product suite: furnaces, package units, heat pumps, ductless systems, and the VRV variable refrigerant system for larger buildings. The company publishes a SEER calculator and an HVAC troubleshooter tool on its website, resources that help homeowners evaluate equipment efficiency before committing to a replacement. An indoor air quality division installs ultraviolet lights and air purifiers alongside traditional duct work and ventilation upgrades. A specialty solutions category and energy efficiency services suggest capabilities beyond standard repair calls, including planning and design for new construction or major retrofits.

Reviewers have called out technician Justin by name for furnace work, describing him as professional and knowledgeable with a quick diagnosis that restored heat during cold weather. Keith Kelley noted his second experience with Justin was handled efficiently. One long-term reviewer documented nine years of service on a Fujitsu heat pump system, a relationship that involved multiple technicians and eventually required escalation to a manufacturer representative for warranty replacement. The mixed feedback across that extended timeline underscores the value of clear communication before purchasing equipment with complex installation requirements.