Joy Heating and Cooling
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About Joy Heating and Cooling
Joy Heating and Cooling serves Lake Stevens and surrounding communities as a heating contractor with a rating of 3.7 stars across three customer reviews. The team handles residential heating system installations and maintenance, working with products that meet the demands of Pacific Northwest winters. Reviewers describe the staff as friendly and informative, noting that technicians take time to explain what is happening with heating equipment and answer questions thoroughly.
What distinguishes this contractor from others is the inclusion of delivery within the installation price, combined with a two-year warranty on parts and labor. One reviewer selected a Samsung wall-mounted split system and reported the installation completed quickly with efficient operation afterward. Another customer mentioned receiving a deal on a furnace tune-up with attentive service.
Customer stories from reviewershighlight specific experiences. A customer Bertha Dean noted friends had recommended the company and appreciated having delivery included and a two-year warranty with the new system installation. Larry Long praised the team's communication, mentioning technicians arrived at the beginning of their scheduled window and sent a text notification with a photo of the arriving technician.
What Customers Say
Two of three reviews award five stars, praising the team's communication and included delivery. The single one-star review references a Wells Fargo location and does not relate to HVAC services, lowering the overall rating to 3.7 stars.
Services
Furnace Tune-Up
Preventive maintenance service covering inspection, cleaning, and adjustment to maintain heating efficiency.
Heating System Installation
New heating system installation including delivery of equipment to the property.
Cooling System Installation
Split system installation, including Samsung wall-mounted units for residential cooling.
System Diagnostics
Assessment services identifying issues with existing heating and cooling equipment.
Heat Pump Service
Installation and maintenance services for heat pump systems providing both heating and cooling.
HVAC Warranty Repairs
Repairs covered under the two-year warranty for parts and labor on new installations.