The Septic Group (Formerly Woodinville Septic Service)

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About The Septic Group (Formerly Woodinville Septic Service)
The Septic Group operates as a licensed septic system service contractor in Lake Stevens, Washington, delivering pumping, inspection, and repair solutions to homeowners across the Snohomish County corridor. Formerly known as Woodinville Septic Service, the company maintains a strong reputation with a 4.7-star rating drawn from 233 client reviews. Service availability runs Monday through Friday from 7 AM to 5 PM, providing scheduled appointments for routine maintenance alongside urgent response for system failures. The business serves Lake Stevens and neighboring communities, addressing both residential and light commercial septic needs.
While specific brand partnerships or manufacturer certifications do not appear on their current digital Platforms, customer feedback highlights several distinguishing practices worth noting. Reviewers consistently mention transparent pricing discussions, with at least one account of the company reducing quoted costs when tank levels required less pumping than initially estimated. The business advises on system components including riser installations and access extensions, though some customers have expressed differing perspectives on the functional outcomes of such recommendations.
Customer testimonials name Sean as a technician who provided honest assessments about which services were not immediately necessary, earning praise for prioritizing client best interests over Upsell opportunities. Devon Rooney's review describes a same-day scheduling accommodation during a busy period, with the team working around household pets and completing Service with minimal disruption to the homeowner's Routine. However, not all experiences proved positive, as Chris Lee documented a grease trap situation requiring a return visit, and Judi Kane reported unresolved Communication concerns following her riser installation.
What Customers Say
Among four sampled reviews, three award five stars for professionalism, transparency, and scheduling flexibility, while two cite isolated concerns involving post-service follow-up and component placement aesthetics. The most frequently praised technician named Sean appears in a five-star endorsement, and negative feedback centers on responsiveness rather than technical competency.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| WednesdayToday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Septic Tank Pumping
Removal of accumulated solids and liquids from residential septic tanks using professional vacuum equipment.
Septic System Inspection
Camera-assisted evaluation of tank condition, inlet/outlet baffles, and distribution box functionality.
Grease Trap Service
Cleaning and maintenance of grease traps for restaurants and food service establishments.
Riser and Access Installation
Installation of above-ground access risers to reduce future pumping labor and inspection difficulty.
Emergency Septic Response
Urgent service calls for backed-up systems, overflow conditions, and suspected failures during business hours.
Drain Field Evaluation
Assessment of drain field performance through soil probes and monitoring of effluent absorption rates.