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About 3C Connect
3C Connect provides cloud-based field service management software to heating and cooling businesses throughout the Milton, Washington region. The company holds a 5.0-star rating across 33 customer reviews, indicating strong user satisfaction. Operating hours span Monday through Saturday from 7 AM to 6 PM, with Sunday service unavailable. The platform serves HVAC businesses seeking to streamline dispatching, invoicing, and customer relationship management.
The software differentiates itself through deep Quickbooks integration, allowing financial data to sync directly between field operations and accounting systems. Users can generate sales proposals, track technician locations in real time, and manage purchasing reminders for inventory control. The platform offers customization options where the development team accommodates specific client requests, as noted across multiple long-term customer accounts.
Customer reviews reference specific scenarios including same-day scheduling during high-demand periods and custom feature development for individual business workflows. Reviewers from established HVAC companies highlight the responsiveness of support representatives and the platform's adaptability to both small operations and larger enterprises. The software enables business owners to view daily crew locations and access complete client service history before appointments.
What Customers Say
All five-star reviews praise the software's customization capabilities and responsive support team, with multiple reviewers noting specific accommodations for custom requests. Customers describe the platform as user-friendly across dispatching, invoicing, and proposal creation functions.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 7 AM–6 PM |
Services
Field Service Management
Complete platform for managing service calls, scheduling, and customer interactions.
Dispatching & Routing
Tools for assigning jobs and tracking technician locations in real time.
Quickbooks Integration
Direct synchronization with Quickbooks for accounting and financial data.
Customer invoicing
Generate and send invoices directly from the platform after service completion.
Sales Proposal Creation
Build and deliver professional proposals to potential customers.
Inventory Management
Purchasing reminders and tracking for parts and supplies.