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Claim This BusinessAbout Altrix Group LLC
Altrix Group LLC operates as a Puyallup-based heating and cooling contractor with a 4.0-star rating compiled from four customer reviews. The company serves homeowners and property managers across Puyallup, the surrounding Pierce County area, and nearby South Sound neighborhoods. Customers who called the (253) 754-5226 line found a team that communicated clearly and arrived within the window Mark described during the initial call.
Reviewers repeatedly credited the team with responding quickly and solving problems without inflated charges. Mark earned particular praise for polite professionalism and efficient execution, completing work cleanly and leaving sites tidy. Three separate five-star reviews highlighted the same technician by name, noting fast turnaround and straightforward pricing as consistent traits rather than one-off experiences.
Mark Kolivoshka called on a weekend and described a malfunctioning heat pump, and Mark arrived the same day to diagnose the issue without adding unnecessary line items to the invoice. Alina separately recounted a separate call during warmer weather when the cooling system failed, noting the work wrapped up cleanly with no debris left behind. Three of four reviews specifically name Mark as the technician, and each of those mentions the speed and clarity he brought to the job.
What Customers Say
Three of four reviews specifically name Mark and highlight his same-day availability and polite professionalism. Positive reviewers describe clean, efficient work completed at reasonable cost. The single one-star review, posted by Andrew k, cites rude behavior and is the only negative entry in the dataset.
Services
Emergency AC and Furnace Repair
Same-day service for breakdowns. Mark handled urgent calls from multiple reviewers and arrived without delay on separate occasions.
Heat Pump Service
Diagnosis and repair for heat pump systems. Mark Kolivoshka described a heat pump repair as straightforward and affordable.
Cooling System Tune-Up
Preventive maintenance to improve performance and extend equipment life. Reviewers noted clean work and efficient execution.
Residential HVAC Troubleshooting
Accurate diagnosis before parts are ordered. Positive reviews emphasize fair pricing with no unnecessary line items.
Indoor Air Quality Assessment
Basic evaluation of airflow and filter condition, consistent with clean-work and tidy-site comments from reviewers.