Expert Air Control

Expert Air Control has served Puyallup and surrounding Pierce County communities since establishing their HVAC contracting business in the area. The company holds an average rating of 4.8 stars across 161 customer reviews, indicating strong overall satisfaction among homeowners who have used their services. As an air conditioning contractor, they handle residential heating and cooling installations, repairs, and maintenance with 24-hour availability throughout the week, including weekends and holidays. Their service area covers Puyallup and nearby cities in the South Sound region, providing emergency callouts for both heating and cooling system failures.

The contractor operates as a Mitsubishi dealer, offering heat pump systems and mini-split installations for residential customers. Their 24/7 emergency availability sets them apart from contractors with standard business hours, which proves valuable during Pacific Northwest heat waves or unexpected system failures. The company provides same-day service options for urgent repairs, though review experiences with scheduling consistency have varied among customers.

Customer reviews reveal mixed experiences with service delivery. Reviewer Stephen Fishburn reported significant ductwork installation concerns with a Mitsubishi heat pump system, citing disconnected flex ducts and poor workmanship. However, reviewer FrmGrl ! specifically praised a technician named Wes, describing him as "fantastic" across multiple service visits, though later experiences with different technicians received lower marks for professionalism such as not using booties and leaving marks on floors. These reviews suggest that technician selection may influence customer satisfaction, with some homeowners experiencing reliable service while others encountered communication and quality issues.