Hayes Heating and Cooling

Hayes Heating and Cooling has served Puyallup and the greater Pierce County region for over two decades. The company holds all required state contractor licenses and maintains an A+ rating with the Better Business Bureau. With 145 verified customer reviews averaging 4.8 stars, Hayes has built a reputation for responsive service and transparent pricing. The team operates Monday through Friday from 7 AM to 6 PM, providing scheduled maintenance, emergency repairs, and system installations for residential clients throughout Tacoma, Federal Way, and South King County.

What distinguishes Hayes Heating and Cooling is their commitment to correcting work that other contractors left incomplete. Multiple reviewers describe situations where the company repaired or rebuilt systems installed improperly by previous contractors, restoring functionality and reliability to heating and cooling setups. The team specializes in heat pump installations, boiler service, and furnace replacements including natural gas conversions. Technicians take time to explain system operations to homeowners, Walkthrough diagnostic findings, and ensure clients understand their equipment before leaving the property.

Reviewers consistently mention technician Brandon by name for his diagnostic skill and friendly approach. When Kyle Webley contacted Hayes with a no-heat emergency, Brandon arrived the same morning, identified a simple issue, and had the system operating again quickly. Edwin Ives described how Hayes corrected faulty heat pump and water heater installations that previous contractors refused to service, calling the company his "savior" after 13 years of reliable operation. Another reviewer noted Brandon's thorough cleaning and testing of a newly installed furnace, ensuring proper function before completing the job.