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Claim This BusinessPristine Plumbing has earned a 4.9-star average across 93 five-star reviews in Puyallup, Washington. Licensed and bonded, the team handles residential and light commercial work throughout Pierce County, including Sumner, Fife, and Edgewood, with appointments Monday through Friday starting at 7:30 a.m. Homeowners praise the crew for showing up on time, explaining options without pressure, and leaving job sites clean. With most reviews mentioning a specific technician by name, the company has built a reputation for personable, accountable service that reflects well beyond Puyallup.
Kyle Dukes and Nicholas have earned particular recognition for honest assessments. Teresa describes calling Dukes about a gas-oven hookup that big-box installers said required expensive re-piping, only to watch him open the box and confirm the appliance was already equipped with a 1/2-inch connection matching her existing line. Sarah Garruto called for a garbage-disposal issue; the crew arrived, identified a tripped breaker instead, and waived the service charge entirely. Dan Shreve needed a broken shower valve replaced on a same-day basis; Dukes came out, worked into the evening, and restored water to the house. These scenarios illustrate why five reviewers specifically mention fair pricing alongside quality work.
All 93 reviews are five-star ratings. Five reviewers name Kyle Dukes for solving problems other contractors misdiagnosed or declined to touch. Four reviewers note upfront pricing discussed before work begins. Chad Ciuchta specifically calls out Nicholas and Brayden for respectful, on-time arrivals and accurate job timelines. Richard Detheridge highlights thoroughness and clean workspaces. Negative reviews are absent from this review set, with satisfaction tied to honest diagnostics and fair charges rather than upsells or unexpected fees.
All 93 reviews award 5 stars. Five reviewers name Kyle Dukes specifically, citing accurate diagnostics, same-day availability, and honest guidance that prevented unnecessary repairs. Sarah Garruto's review stands out for a waived service charge when the issue turned out to be electrical rather than plumbing, reinforcing an approach focused on correct solutions over billable volume.
| Sunday | Closed |
| Monday | 7:30 AM–6:30 PM |
| Tuesday | 7:30 AM–6:30 PM |
| Wednesday | 7:30 AM–6:30 PM |
| ThursdayToday | 7:30 AM–6:30 PM |
| Friday | 7:30 AM–6:30 PM |
| Saturday | Closed |
Kitchen, bathroom, and floor drain clearing with camera inspection to locate blockages and identify contributing pipe issues.
Diagnosis and repair of gas and electric water heaters, including same-day replacement when repair is not cost-effective.
Faucet, spigot, garbage disposal, shower valve, and water-meter installation with county-permit coordination when required.
Gas hookup for appliances such as ranges and ovens, including verification of connection sizing against existing supply lines.
Same-day response for urgent residential issues such as broken valves, leaks, and stopped drains.
Isolation and repair of hidden leaks in supply and drain lines to prevent water damage and excess utility charges.
On-site diagnosis with upfront pricing discussion; service charge may be waived when repair scope is minimal or non-plumbing-related.