Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair brings more than a century of brand recognition to Redmond homeowners seeking dependable appliance service. With a 4.6-star rating drawn from 179 customer reviews, the company maintains a strong local reputation while serving the broader Eastside region including Kirkland, Bellevue, and Issaquah. Operating from early morning through evening hours seven days a week, their technicians arrive in clearly marked service vehicles and communicate proactively, including calling customers roughly 25 minutes before scheduled arrival times. Each service call is backed by the company's national infrastructure, allowing technicians to order parts directly through Sears' supply chain and often complete repairs in a single visit.
What distinguishes this service provider is their ability to draw upon Sears' extensive parts inventory and established relationships with major appliance manufacturers. Customers frequently mention repairs completed under existing service contracts, suggesting the company handles warranty and extended-coverage work that smaller independent shops may not be equipped to process. The parts-ordering system connects directly to manufacturer distribution networks, which proved valuable when one Redmond homeowner needed a specific exhaust fan component that required re-ordering after initial delivery damage.
Multiple reviewers specifically name their technicians and describe concrete repair scenarios. Solveig Whittle praised technician Mehrdad for arriving on time with a pump part already in hand, completing the replacement efficiently during a July 2025 service call. James Gay described a technician who diagnosed a problem, proposed a solution, and returned the following day to complete the work, unusual responsiveness that the reviewer explicitly appreciated. One customer noted their technician laid a plywood panel over stovetop burners to complete a ceiling-range repair, demonstrating willingness to adapt on location when unexpected complications arose.
What Customers Say
Of 7 detailed reviews, 4 praise specific technicians for punctuality, clear communication, and carrying necessary parts. Negative reviews cite scheduling system failures and order-confirmation issues rather than technician work quality. Five-star reviewers describe same-next-day turnaround and problem-solving adaptability; one-star reviewers report missed appointments and administrative errors.
Working Hours
| Sunday | 4 AM–8 PM |
| Monday | 4 AM–8 PM |
| Tuesday | 4 AM–8 PM |
| Wednesday | 4 AM–8 PM |
| Thursday | 4 AM–8 PM |
| Friday | 4 AM–8 PM |
| SaturdayToday | 4 AM–8 PM |
Services
Refrigerator Repair
Diagnosis and repair for refrigerators including compressor issues, temperature control failures, and sealed system problems.
Range and Oven Repair
Repair services for gas and electric ranges covering heating elements, ignition systems, and cooktop components.
Exhaust Fan and Hood Replacement
Replacement of range hood exhaust fans, including part ordering and installation when original components arrive damaged.
Pump and Motor Replacement
Replacement of appliance pumps and motors, with technicians often carrying common parts for same-visit completion.
Dishwasher Repair
Repair services for dishwasher motors, pumps, heating elements, and drainage systems.
Washer and Dryer Service
Repair and maintenance for washing machines and clothes dryers, including belt replacements and heating element diagnostics.
Service Contract Repairs
Repairs covered under Sears extended service agreements, including warranty claims processing and covered-part replacement.