The Docks at Redmond Lakeview

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About The Docks at Redmond Lakeview
The Docks at Redmond Lakeview is an apartment rental agency in Redmond, Washington, with a strong reputation reflected in its 4.2-star rating from 110 reviews. The property offers residents access to lakefront living in a desirable Eastside neighborhood, providing a mix of spacious apartments and community amenities. Managed by Greystar, the complex serves renters throughout the Redmond area seeking quality housing with scenic views and reasonable rent rates.
What distinguishes The Docks at Redmond Lakeview from other apartment communities is its commitment to personalized tenant support, particularly for those navigating relocations or unique housing needs. The leasing team, notably Kylie Prouse, has developed a reputation for going above and beyond by offering virtual tours, personalized unit photography, and flexible scheduling for out-of-state renters who cannot visit in person. This level of accommodation sets a high standard for tenant service in the rental market.
Reviewers consistently highlight specific team members who made their experience exceptional. Kylie Prouse receives repeated praise for her patience, thoroughness, and genuine enthusiasm in guiding prospective tenants through the application process, including detailed virtual walkthroughs and answering numerous questions. The maintenance team, managed by a attentive supervisor, is noted for rapid response times, often arriving within an hour of a service request. One reviewer specifically credits the team for resolving issues promptly and professionally, turning a potentially frustrating situation into a positive experience.
What Customers Say
Five of five named reviewers award 5 stars, with multiple tenants specifically praising Kylie Prouse for her virtual tour accommodations and out-of-state relocation assistance. Maintenance response time receives frequent mention, with one reviewer noting hour-level arrival for repair requests.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | 10 AM–5 PM |
Services
Apartment Leasing
Guided apartment search with personalized unit recommendations based on budget and space requirements.
Virtual Tours
Video tours and FaceTime walkthroughs for out-of-state or unavailable prospective tenants.
Maintenance Services
Prompt repair and maintenance handled by an efficient Greystar-managed team.
Lakefront Living
Residences with direct lake access and scenic waterfront views.
Covered Parking
Reserved covered parking spaces available for an additional monthly fee.
Flexible Showing Scheduling
Accommodating appointment times for potential tenants with varying availability.