Burge Solutions Heating Cooling

Burge Solutions Heating Cooling operates from an office in Olympia, Washington, and serves homeowners throughout the greater Seattle metropolitan area, including nearby Thurston and Pierce counties. The contractor holds a BuildZoom score of 108, placing them in the top 5 percent of 128,670 licensed contractors statewide, and maintains verified licensing in heating, ventilation, air conditioning, and refrigeration. With 23 reviews contributing to a 4.7-star average rating, the company has established a track record addressing both routine maintenance and complete system replacements across residential properties.

What distinguishes Burge Solutions from competing contractors is the personalized approach to system design. Rather than limiting homeowners to a single manufacturer's inventory, the owner presents multiple configuration options tailored to existing space constraints and efficiency goals. Several reviewers noted that competitors had declared certain installations impossible, yet Burge Solutions identified workable alternatives. The company also prioritizes post-installation education, spending extended time walkthroughs explaining system features, programming, and maintenance schedules.

Customer experiences reveal two distinct service patterns. One homeowner who required a full system replacement described the crew as the only contractor among numerous bids willing to explore creative configurations, completing the installation in a single day despite scheduling challenges. Conversely, a separate review documented unresolved cooling failures, non-approved fittings, and a refrigerant leak that required intervention from a different company. The discrepancy between five-star endorsements mentioning honesty and reliability versus critical accounts of abandoned follow-up suggests service quality may vary by project complexity or timing.