Keepe

General contractor
1.3(15 reviews)
720 3rd Ave, Seattle, WA 98104
Keepe

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About Keepe

Keepe operates as a general contractor based in Seattle, Washington, connecting homeowners with service technicians through a home warranty platform. The company maintains a 1.3-star average rating derived from 15 customer reviews, indicating significant challenges in client satisfaction. Service coordination appears to focus on appliance repair and HVAC systems, though specific contractor credentials or licensing details are not publicly available. The business phone number reaches a national support line at (866) 947-6215, with online support accessible through their website.

The company maintains active profiles across major social platforms including Facebook, Twitter, LinkedIn, and Google+. However, specific brand partnerships, service certifications, or specialized equipment offerings are not detailed on their publicly available web presence. No rebate programs, workmanship guarantees, or distinctive technical specialties are advertised. The website primarily redirects to a support portal rather than showcasing contractor capabilities or service area details.

Customer review accounts reveal recurring concerns around communication and service timelines. One reviewer described a two-month delay awaiting payment for a $150 invoice after completing contracted work. Another detailed an extended refrigerator repair process spanning eight months, with multiple technician visits and conflicting communications regarding repair status. A third reviewer noted a dishwasher repair requiring over two weeks for cost estimation, during which the homeowner had to manually correct model number errors to advance the claim.

What Customers Say

All three detailed reviews award just 1 star, citing payment delays for contractors, extended repair timelines exceeding two weeks, and communication failures where the company reported repairs as complete despite ongoing issues. Customers describe having to push for resolutions and correct errors that should have been handled internally.

Services

Appliance Repair Coordination

Connects homeowners with technicians for household appliance repairs through home warranty partnerships.

HVAC System Service

Coordinates heating and cooling system repairs, though specific equipment brands are not listed.

Refrigerator Repair

Handles refrigerator and freezer repair requests, including warranty-covered diagnoses.

Dishwasher Service

Manages dishwasher repair claims including cost estimation and parts coordination.

Home Warranty Claims

Processes repair claims submitted through home warranty companies with manufacturer approval workflows.

Frequently Asked Questions








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