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Claim This BusinessAbout Mason Energy Heating & Cooling
Mason Energy Heating & Cooling operates from Shelton, Washington, serving residents across Mason and Thurston Counties, including Allyn, Hoodsport, Lilliwaup, Union, Belfair, and Dayton. The business holds a 4.7-star rating derived from 46 client reviews, reflecting consistent service quality over its years of operation. Randy Ramirez and Jenny Haldiman own this family-run enterprise, bringing over 15 years of combined HVAC experience to every service call. The company maintains full licensing, bonding, and insurance coverage, offering installations, repairs, and routine maintenance for heating and cooling systems throughout the region.
Distinctive elements set this contractor apart from regional competitors. They specialize in Mitsubishi ductless mini-split systems, which qualify homeowners for an $800 incentive through the Mason County Public Utility District. The business provides zero-interest financing options for new equipment purchases, making system upgrades more accessible. Their HALO REFRESH in-duct air purification system targets airborne pathogens including Covid-19, addressing indoor air quality concerns. Technicians operate on flat-rate compensation rather than commission, removing pressure to recommend unnecessary services and enabling straightforward diagnostic advice.
Customer experiences reveal why the business earns repeat patronage. One reviewer described working with Jason during an assessment phase, noting his willingness to discuss optimal mini-split placement without judgment despite the customer's unconventional preferences. Another homeowner recounted the team's arrival at the scheduled time and dedication to satisfying with the installation results before departing. A third client highlighted their patience in answering numerous questions about system operation while maintaining fair pricing. A fourth long-term customer praised the staff's responsiveness to inquiries alongside dependable product guarantees.
What Customers Say
Four reviewers specifically mention individual technicians by name, with Jason and Jenny receiving particular recognition. Positive feedback centers on product quality, patience in explaining options, and fair pricing. No negative reviews were present in the provided sample.
Services
Ductless Heating & Cooling
Mini-split heat pump installation and replacement services featuring Mitsubishi systems with high-efficiency performance and zone-based temperature control.
Heat Pump Services
Comprehensive heat pump installation, maintenance, and repair for residential applications across the service territory.
Air Conditioning
Central air conditioning system sales, installation, and ongoing service for homes in Mason and Thurston Counties.
Gas Furnace Services
Furnace installation, troubleshooting, and repair for natural gas heating systems in residential properties.
Smart Thermostat Installation
Connected thermostat setup and configuration enabling remote temperature management and energy usage optimization.
Air Purification Systems
HALO REFRESH in-duct purification units targeting airborne contaminants, allergens, and pathogens.
Commercial Refrigeration
Refrigeration system services for commercial businesses requiring cold storage or display equipment.
Preventive Maintenance Plans
Scheduled maintenance programs designed to extend equipment lifespan and reduce unexpected repair costs.