Universal Wireless & Phones
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About Universal Wireless & Phones
Universal Wireless & Phones is a screen repair service located in Shoreline, Washington. The business maintains a 4.7-star rating from 204 customer reviews, indicating consistent quality in its repair work. The shop operates seven days a week with weekday hours extending from 10 AM to 8 PM and Saturday hours from 10 AM to 6 PM, providing flexible scheduling options for residents throughout the Shoreline area who need urgent device repairs.
Customers consistently praise the shop for turnaround times that rival far larger competitors. Multiple reviewers note repairs completed in under 15 minutes, with some as quick as 10 minutes for screen replacements. The pricing structures quoted in reviews fall significantly below manufacturer and big-box alternatives, with one reviewer citing a $100 repair compared to $200+ quotes elsewhere. The shop also provides complementary accessories including screen protectors and cases with completed repairs.
Reviewers describe specific scenarios where the shop delivered exceptional service beyond simple repairs. One customer arrived with a device having a completely unresponsive touchscreen, and the technician restored full functionality within 10 minutes. Another reviewer needed urgent iPad screen repair and received the device back operational within 20 minutes. The shop additionally handles charging port issues, battery replacements, and provides diagnostic services for devices that will not power on or charge properly.
What Customers Say
All eight sampled reviewers award 5-star ratings, with six specifically praising sub-15-minute repair times. Five reviewers mention complimentary accessories included with repairs. Pricing appears prominently in five reviews, with three contrasting the shop's rates against higher competitor quotes.
Working Hours
| Sunday | 10 AM–8 PM |
| Monday | 10 AM–8 PM |
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
| Thursday | 10 AM–8 PM |
| Friday | 10 AM–8 PM |
| SaturdayToday | 10 AM–6 PM |
Services
iPhone Screen Repair
Cracked or shattered screen replacement for iPhone models including 6s Plus and newer generations, typically completed same day.
Android Device Repair
Screen and display services for Android smartphones including Samsung models, with rapid turnaround times reported.
Tablet and iPad Repair
Screen replacement and repair services for iPads and tablets, with one reviewer noting 20-minute completion for a broken iPad.
Battery Replacement
New battery installation for aging devices, with the technician offering to order batteries for future replacement appointments.
Charging Port Repair
Diagnosis and repair of devices that will not charge, addressing hardware issues preventing power delivery.
Device Diagnostics
Troubleshooting and identification of unknown device issues including power failures and unresponsive touchscreens.