Blue Flame Heating & Air Conditioning

Blue Flame Heating & Air Conditioning operates as a locally owned heating contractor in Spokane Valley, Washington, serving the greater Spokane region including nearby areas like Liberty Lake, Greenacres, and the Valley itself. The company, run by owners Rick and Kindy, has built its reputation on furnace and heat pump installations, tankless water heater replacements, and new construction HVAC systems. With 36 verified reviews yielding a 4.4-star rating, the contractor has maintained consistent customer satisfaction across residential projects ranging from emergency repairs to complete system installations.

What distinguishes this contractor from others in the market is their hands-on approach to every job. Both owners, Rick and Kindy, work directly with customers on site, walking clients through each step of the installation process and explaining options in detail. Several reviewers mention their willingness to respond after hours and arrive the next morning for urgent situations. The company provides transparent pricing with multiple options and explains cost differences between repair versus replacement, allowing homeowners to make informed decisions without pressure tactics.

Customer stories from reviewers highlight the personal nature of their service. Brett and Holly described receiving same-day after-hours contact and next-morning installation of a new tankless heater at a price half of competitor bids. Home builder Tom Wilkes noted Rick and Kindy as responsive and knowledgeable, completing HVAC systems for multiple new construction homes. Steve Owens returned to Blue Flame eight years after their original 2016 installation for maintenance, praising the crew's punctuality and thoroughness. D Wallace's furnace failure in January was resolved with a new furnace and thermostat installed by Rick and Kindy's qualified team, despite challenging winter conditions.