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Claim This BusinessGensco Inc. is a family-owned wholesale distributor and manufacturer of HVAC equipment and supplies serving the Pacific Northwest since 1948. Based in Spokane Valley, Washington, the company operates 26 branches across Washington, Oregon, Idaho, Montana, and Alaska, partnering with contractors throughout the region. The business holds a 4.4-star rating from 13 customer reviews, with recent feedback consistently praising counter staff responsiveness and product availability. For homeowners seeking HVAC repairs, Gensco supplies the trade professionals who perform residential installations and service calls across the Spokane area and surrounding Inland Northwest communities.
What distinguishes Gensco from other regional distributors is their depth of brand partnerships and technical support infrastructure. The company maintains a dedicated commercial quoting team, offers marketing support for contractor partners, and operates award-winning training facilities. Their testimonials highlight same-day deliveries, knowledgeable counter representatives, and problem-solving assistance when contractors encounter complex installation challenges. This wholesale model means the business does not perform residential service calls directly but ensures contractor partners have access to quality parts, equipment, and technical expertise needed to complete homeowner projects efficiently.
Named customer experiences from reviews reveal specific service scenarios. Reviewer ryan hussain mentions Brandon Argo providing exceptional customer service, noting dedication above typical trade support. Eric Frisby describes dealing with the team daily, highlighting Craig's proactive communication and quality parts procurement. Corbin Ash specifically praises the website navigation and order processing speed, calling it the best platform in the trade distribution space.
10 of 13 reviews award 5 stars, praising counter staff responsiveness and product reliability. The single 1-star review cites attitude during a parts inquiry, while positive reviews highlight specific team members by name.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Supplying contractors with furnaces, heat pumps, air conditioners, and related equipment from major manufacturers
Providing replacement parts, controls, refrigerants, and accessories for contractor service and installation projects
Supporting commercial building projects with dedicated quoting and specialized equipment procurement
Operating training facilities with award-winning technical education for contractor team members
Daily delivery routes serving contractor partners across the Northwest branch network
Providing marketing resources and business solutions to help contractor partners grow their operations