J&J Plumbing & Heating

J&J Plumbing & Heating operates as a plumber in Spokane Valley, Washington, drawing from 66 customer reviews that collectively yield a 2.5-star average rating. The company maintains standard weekday service hours from 8 AM to 5 PM, Monday through Friday. Homeowners throughout the Spokane Valley region can access basic plumbing installations and repairs through this contractor, though the business does not appear to offer around-the-clock emergency availability.

Customer feedback reveals mixed experiences with this plumbing provider. Several reviewers commend specific technicians who completed water heater installations and toilet replacements efficiently, noting competitive pricing compared to competing companies. However, multiple customers report significant frustrations centered on billing practices and communication gaps. One recurring theme involves additional charges that exceeded initial estimates, while another highlights challenges with scheduling windows that disrupted homeowners' work commitments.

Named service representatives appear throughout the review history. Technicians who installed water heaters received praise for being kind, courteous, and professional while completing same-day work in at least one instance. Conversely, customers who encountered the office manager referenced as Dina described confrontational interactions including hung-up calls and disputed pricing conversations. These contrasting accounts suggest service quality may depend heavily on which team member a homeowner works with on any given day.