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Claim Your Free PageSam's Heating & Cooling Comfort Plus has operated in Spokane Valley for over two decades, building a reputation as a reliable residential HVAC contractor serving the greater Spokane area. The company holds strong reviews from 15 customers, earning a 4.7-star average rating that reflects consistent service quality. Tim, the owner and lead technician, handles service calls directly, providing personalized attention that larger firms often cannot match. The business maintains round-the-clock availability for emergency calls, ensuring homeowners can reach them when heating or cooling systems fail unexpectedly.
What distinguishes this contractor is the personal commitment Tim brings to every job. Several reviewers specifically mention receiving same-day service, with Tim driving back into town to acquire necessary parts rather than scheduling a follow-up visit. The rapid response times stand out, customers report receiving callbacks within hours and next-morning appointments for evening calls. This level of accessibility and willingness to go the extra mile explains why multiple reviewers describe Tim as the person to call for heating and cooling work in the Spokane Valley region.
Customer stories illustrate this dedication. One reviewer describe a winter situation where heat failed, and Tim diagnosed the problem in minutes before driving to obtain the needed part the same day, restoring warmth to a home with pets that required warm conditions. Another customer called on a Tuesday evening and received a same-night callback with a next-morning arrival by 7:30 AM to resolve an air conditioning issue. A third reviewer needed furnace repair on a Sunday night and had the system diagnosed and operational by 10 AM Monday, a timeline that earned a 20-year commitment from that customer.
Seven of eight detailed reviews award 5 stars, with customers specifically praising Tim for same-day part acquisition, arrival by 7:30 AM after evening calls, and diagnosis of a furnace problem by 10 AM the next morning following a Sunday night call. The single 1-star review cites a three-month wait for annual maintenance, a negative experience that contrasts sharply with the emergency-response praise in positive reviews.
| Sunday | 8 AM–9 PM |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | 8 AM–9 PM |
Diagnose and repair air conditioning issues; annual tune-ups to maintain system efficiency and prevent mid-season failures.
Fix furnace failures, including ignition problems, heating element issues, and annual checkups for systems in regular service.
Same-day response for heating or cooling failures, with Tim acquiring parts and completing repairs within 24 hours.
Round-the-clock availability for urgent calls, including holidays and weekend evenings.
Drive to obtain necessary parts same day rather than scheduling follow-up visits, minimizing homeowner discomfort.