The Home Boys

The Home Boys operates as a mobile home dealer serving Spokane Valley, Washington, and surrounding communities. With a rating of 4.1 stars across 321 customer reviews, the business offers manufactured home sales to residents seeking affordable housing options in the greater Spokane area. The dealership maintains standard business hours from 9 AM to 5 PM, seven days a week, making it accessible for prospective buyers to visit throughout the week. Customers can reach the sales team at (509) 481-9830 to inquire about available inventory and financing options.

Customer feedback reveals varying experiences with The Home Boys, though several reviewers highlight specific team members who contributed to positive outcomes. One customer working with a staff member identified as JR noted excellent phone availability and consistent follow-up throughout the purchase process, with the home delivered on time and at the agreed price. Another reviewer working with Lex and Marisol described a scenario where the team resolved issues promptly after the home was placed, with contractors completing work around Thanksgiving for a Christmas Day move-in. The responsiveness of individual team members appears to differentiate customer satisfaction levels.

Reviews indicate that customer experience quality depends significantly on which team members guide the purchase process. Customers who worked with JR, Lex, and Marisol describe these individuals as accessible, responsive, and committed to follow-through. One reviewer noted that JR remained available after delivery to address questions, while another praised Lex and Marisol for ensuring issues were resolved quickly. However, a contrasting review describes challenges with communication, documentation delays, and unmet expectations regarding material quality and installer reliability.