Dicks Heating & A/C Inc
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Dicks Heating & A/C Inc
Dicks Heating & A/C Inc has kept Puget Sound homes comfortable since 1974, operating from Sumner with license DICKSHA915JL. The company holds a 4.6-star rating from 287 reviews, reflecting decades of consistent service. Their team serves Sumner, Tacoma, Puyallup, Kent, Auburn, and surrounding communities across the greater Seattle-Bellevue corridor, handling both residential and light commercial projects. Morning and evening appointment windows accommodate working schedules, with Saturday and Sunday availability for urgent needs.
What distinguishes Dicks Heating is their 10-year parts and labor warranty on Coleman products, a manufacturer relationship that signals dealer-level credibility. Technicians arrive in fully-equipped, computer-dispatched vehicles with GPS navigation, enabling precise diagnostic arrival times. The company offers seasonal maintenance programs designed to prevent system failures before temperature extremes arrive, and their ductless mini-split installations provide room-by-room control for older homes without existing ductwork.
Reviewers consistently name the technicians who solve their problems. Edgar helped a customer whose heating unit hadn't been serviced since 2019, walking through replace-versus-repair options and offering a bundled discount on duct cleaning. Steve installed new heating and cooling for a customer facing a tight deadline, even cutting back an overgrown kiwi vine to ensure proper unit clearance. One review describes a worker clearing a customer's sidewalk during a heat pump installation, demonstrating the kind of extra effort that generates long-term customer loyalty.
What Customers Say
Of 287 reviews yielding a 4.6-star average, customers repeatedly mention same-day response during heat waves and cold snaps. Five-star reviews frequently cite specific technicians by name (Edgar, Steve) and highlight transparent diagnostics over upselling. Several reviewers note 15-20+ year relationships with the company, indicating consistent service quality across multiple system lifecycles.
Working Hours
| SundayToday | 9 AM–1 PM |
| Monday | 7:30 AM–7 PM |
| Tuesday | 7:30 AM–7 PM |
| Wednesday | 7:30 AM–7 PM |
| Thursday | 7:30 AM–7 PM |
| Friday | 7:30 AM–7 PM |
| Saturday | 9 AM–5 PM |
Services
Air Conditioning Repair & Installation
Diagnostics for motor and refrigerant issues, new AC unit selection, and summer readiness tune-ups for aging and high-efficiency systems.
Furnace Repair & Replacement
Ignition, flame sensing, and airflow repairs for gas furnaces, with replacement services available when repair isn't cost-effective.
Heat Pump Services
Season-ready heat pump repair and new installations designed to handle Pacific Northwest temperature swings year-round.
Ductless Mini-Split Systems
Mini-split and ductless AC installations providing room-by-room temperature control, especially for homes without existing ductwork.
Duct Cleaning
Professional ductwork cleaning that customers have bundled with new equipment purchases for combined savings.
Maintenance Plans
Scheduled maintenance program ensuring HVAC systems remain ready before summer cooling and winter heating demands arrive.
Water Heater Services
Tank and tankless water heater repair and installation across the service territory including Kent, Puyallup, and Tacoma.