CSM Heating Cooling & Roofing

CSM Heating Cooling & Roofing serves Tumwater homeowners from its local office at (360) 207-0329, operating Monday through Friday from 7:30 AM to 5 PM. With 265 client reviews yielding a 4.8-star average, the contractor handles both heating and cooling systems as well as full roofing replacements, a combination that lets homeowners manage HVAC upgrades and roof work through a single trusted team. The business maintains a Chehalis location serving the broader Thurston County region, including Olympia and Lacey-area neighborhoods.

This contractor differentiates itself through heat pump installations powered by electricity rather than traditional gas systems, paired with smart thermostat integration that qualifies homeowners for PSE rebates. Multiple reviewers compared CSM against competing bids, noting the company offered competitive pricing despite providing premium equipment. The installation teams demonstrate particular skill with challenging placements, one reviewer highlighted the "quality installation of the air handler" in a tight crawl space, while another praised meticulous protection of landscaping during roof work.

Homeowners repeatedly credit specific team members for their experience. Cathy Winandy's review describes the roofing crew ably replacing her 18-year-old roof with upgraded materials, while her earlier HVAC project involved Jason and company swapping an aging gas system for an efficient electric heat pump. Ray Thoennes noted the salesman answered follow-up questions patiently and praised the electrician's efficiency working alongside the installation team. Office staff member Becka handles scheduling support, according to reviews.