Thermal Supply, Inc.

Heating equipment supplier
4.7(35 reviews)
11012 NE 39th St Suite C-3, Vancouver, WA 98682
Thermal Supply, Inc.

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About Thermal Supply, Inc.

Thermal Supply, Inc. operates as a wholesale heating equipment supplier serving contractors and businesses from its Vancouver, Washington branch. Founded in the Pacific Northwest, the company maintains an impressive 4.7-star rating across 35 verified customer reviews. The Vancouver location at (360) 253-9797 handles calls Monday through Friday from 7 AM to 5 PM. Beyond Vancouver, the business ships to fourteen Washington cities and maintains regional hubs in Oregon, Idaho, Montana, and Alaska, positioning itself as a multi-state distributor for HVAC professionals seeking equipment and parts.

The distributor distinguishes itself through strategic brand partnerships, notably carrying Daikin Fit electric heat pumps and maintaining a comprehensive parts catalog backed by a Spring Catalog release. Their website references a Utility Rebate Incentive Portal, suggesting familiarity with regional efficiency programs. Unlike retail operations, Thermal Supply caters exclusively to licensed contractors and commercial clients, with the website explicitly offering a commercial refrigeration request form and training resources. This trade-only model means the Vancouver branch does not sell directly to residential homeowners walk-in traffic.

Customer feedback reveals consistent for specific staff members. Reviewer Nate W describes Chris going "over the top" in attempting to find a solution despite being unable to fulfill the walk-in request. James Hambrick simply states "Dan is the Man," while Joe Bakey references years of positive experiences with friendly service and fair pricing, pledging future loyalty. A delivery driver named John Rangel notes the Vancouver crew expedited his appointment, completing service two hours early and returning him to the road within an hour. Professional accounts like Annette at AM/PM Heating & Cooling describe daily interactions marked by knowledgeable, patient support.

What Customers Say

Six of eight reviewers award five stars, praising staff friendliness and problem-solving attitude. Two lower ratings stem from frustration over wholesale-only policies, where individuals attempted retail purchases. Positive reviews reference specific team members by name including Chris, Dan, and Troy Tibbs.

Working Hours

SundayClosed
Monday7 AM–5 PM
Tuesday7 AM–5 PM
Wednesday7 AM–5 PM
Thursday7 AM–5 PM
Friday7 AM–5 PM
SaturdayTodayClosed

Services

Wholesale HVAC Equipment Distribution

Supplying heating and cooling equipment exclusively to licensed contractors and commercial entities.

Daikin Heat Pump Sales

Offering Daikin Fit electric heat pumps and related OEM brand partnerships.

Parts & Accessories

Stocking components, brackets, and repair parts for contractor clients.

Commercial Refrigeration

Processing commercial refrigeration unit requests through dedicated request forms.

Utility Rebate Coordination

Facilitating contractor access to regional utility rebate incentive programs.

Contractor Training Resources

Providing training materials and warranty claim assistance for dealer partners.

Account Application Processing

Handling new contractor account applications for wholesale purchasing privileges.

Frequently Asked Questions