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Claim This BusinessHonest Air operates from 3620 West Leola Street in Pasco, serving the Tri-Cities region including Pasco, Kennewick, and Richland. The company holds a 5.0-star rating across 31 client reviews, reflecting consistent service delivery in heating and cooling systems. As a Ruud dealer, the team handles residential and light commercial projects ranging from routine maintenance to complete system replacements.
What distinguishes Honest Air is owner Todd's commitment to transparent diagnostics. Rather than recommending unnecessary replacements, the company identifies specific repairs that extend system life. The business offers HALO UV light installation for indoor air quality improvement and maintains a dealer discount program honoring first responders, military veterans, and active-duty personnel. This combination of technical specificity and community acknowledgment differentiates them from broader HVAC operations.
Reviewers consistently highlight Todd's diagnostic precision. One client recounted a scenario where another contractor proposed $5,000 in repairs, only for Todd to identify a refrigerant top-up as the sole needed fix, a $300 solution. Another client described a system replacement completed within days of initial consultation, with Todd explaining each step of the installation process. These accounts illustrate why 31 reviewers awarded perfect ratings.
All 31 reviewers award 5 stars, with multiple clients specifically crediting owner Todd for honest assessments that prevented unnecessary expenses. Recurring themes include fair pricing, transparent communication, and system repairs that outlasted initial expectations.
Complete cooling system services from new installs to component-level repairs and full unit replacements.
Furnace and heat pump repair, maintenance, and installation for year-round comfort reliability.
HALO UV light systems, air scrubbers, humidifiers, dehumidifiers, and comprehensive air quality testing.
Residential and commercial vent cleaning with full ductwork installation and repair services.
Boiler system maintenance, repairs, and complete unit replacement for heating applications.