Shields Fireside Hearth & Home

Shields Fireside Hearth & Home in Baraboo, Wisconsin earns a 4.6-star average across 95 verified reviews, reflecting consistent customer satisfaction in the hearth and home heating sector. The business serves Baraboo and surrounding Wisconsin communities, offering fireplaces, fireplace inserts, and stoves alongside full HVAC services including air conditioning and gas furnaces. With more than 35 years of industry experience, the company operates from a showroom at 302 Linn St and maintains weekday hours from 8 AM to 4 PM, Monday through Thursday.

The company distinguishes itself through partnerships with leading manufacturers including Heat & Glo, Quadra-Fire, and Vermont Castings, allowing access to industry-leading innovation, dependability, and design. Unlike basic heating contractors, Shields offers complete project management from initial product selection through installation and startup, creating what reviewers describe as a virtually seamless purchasing experience. The business also handles specialized services like chimney camera inspections and in-floor radiant heating systems, demonstrating technical capabilities beyond standard fireplace sales.

Reviewers repeatedly mention specific technicians by name, with Ken emerging as a frequently cited service professional who arrives on time, explains findings clearly, and performs thorough work. One reviewer described Ken arriving within 30 minutes of an emergency call and restoring a furnace in 90 minutes. Another recounted the team helping replace a damaged family heirloom after storm damage with exceptional kindness. Multiple five-star reviews praise installers Mason and Nick for respectful, efficient work that included explaining each step of the installation process to homeowners.