Gross Heating & Air Conditioning

Gross Heating & Air Conditioning maintains a 4.9-star rating across 387 client reviews in Brookfield, Wisconsin. Operating continuously with around-the-clock availability, this contractor serves residential and commercial clients throughout the greater Brookfield metro area, including neighboring communities such as Menomonee Falls and surrounding Waukesha County neighborhoods. As a Carrier Factory Authorized Dealer meeting the industry's most stringent training and certification benchmarks, the team specializes in furnace repair, air conditioning installation, heat pump systems, and comprehensive indoor air quality solutions.

What distinguishes this contractor is their in-house sheet metal fabrication capability, allowing for custom ductwork and zone control system installations tailored to each structure's unique layout. Their Radon Mitigation & Testing service addresses a specific regional concern for Wisconsin homeowners, while their maintenance agreement programs offer scheduled service plans designed to extend equipment lifespan and maintain efficiency. The company also highlights HVAC tax credit guidance for customers pursuing energy-efficient upgrades, assisting with paperwork for qualifying Carrier systems.

Client reviews reveal technicians who respond rapidly during weather emergencies. One reviewer described Jerry, a team member, arriving the same day to install a Carrier Infinity furnace following flooding in the area, completing the work within hours despite challenging conditions. Another reviewer specifically requested Randy for furnace work, praising his diagnostic skill on a blower motor replacement. However, transparency concerns surfaced: one client described being quoted one price then charged significantly more for a minor issue that required no parts or labor, recommending price confirmation before service.