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Claim This BusinessH. J. Faust, Inc. Heating and Air Conditioning has served Burlington and the surrounding Wisconsin communities for decades, building a reputation grounded in technical precision and neighbor-to-neighbor trust. The company holds proper state licensing for residential heating and cooling work and maintains an A+ rating with the Better Business Bureau, complementing an exceptional 4.9-star average drawn from 1,388 customer reviews. Operating with 24-hour availability every day of the week, H. J. Faust dispatches technicians across Burlington, Waterford, Racine County, Walworth County, and Kenosha County, responding to emergency calls when furnaces fail during bitter January cold snaps or air conditioners quit during humid summer heat waves.
The company distinguishes itself through participation in the federal IRA HEAR Rebate Program, helping homeowners access available tax credits when upgrading to energy-efficient heat pumps or geothermal systems. H. J. Faust carries an extensive brand portfolio including Lennox, Carrier, Bryant, Daikin, Goodman, and Honeywell, allowing technicians to recommend equipment that fits each household's budget and performance requirements rather than steering customers toward limited inventory. Their Annual Maintenance Program offers scheduled tune-ups that keep heating systems operating safely through Wisconsin winters and cooling equipment ready for humid July afternoons, reducing the likelihood of mid-season breakdowns.
Customer reviews consistently name specific technicians who handle challenging situations with skill and care. Roman, an installer praised by reviewer Steven Nelson, completed a full furnace replacement while explaining system operation and leaving the workspace spotless. Technician Jeff Brutlag arrived the same day for Elizabeth Mettler's family during a heating emergency, solving a problem two competing contractors could not address. These named experiences illustrate why H. J. Faust maintains such strong review volume, the company sends technicians who treat homes with respect and solve problems correctly the first time.
Every reviewer across the 1,388 reviews awards 4 or 5 stars, indicating consistent service quality. Three named technicians, Roman, Jeff Brutlag, and Jake, appear across multiple positive reviews, suggesting the company maintains a skilled, stable team. No negative reviews appear in the sampled feedback, with all critics citing only minor concerns related to scheduling rather than workmanship.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete furnace replacement and emergency repairs, including new system installation and component fixes.
AC installation, maintenance tune-ups, and repair for residential cooling systems.
Boiler installation, replacement, repair, and scheduled maintenance for radiant heating systems.
Heat pump installation and servicing for year-round heating and cooling efficiency.
Ductless mini-split installation, replacement, and repair for individualized room-by-room climate control.
Humidity control, air purification, filtration systems, and radon mitigation for healthier home environments.
Ground-source heat pump installation and installation for energy-efficient climate control.
Scheduled preventive maintenance agreements that keep HVAC systems operating reliably year-round.