Southport Home Services
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About Southport Home Services
Southport Home Services operates as an air conditioning repair specialist serving the greater Wisconsin region, including Caledonia, Madison, and Wausau. The company maintains a 4.8-star rating across 2,110 customer reviews, reflecting consistent service quality in a market where homeowner trust is earned through reliable performance. Their operational model centers on 24-hour availability, ensuring residents facing system failures during extreme weather events can reach them regardless of the time or day.
What distinguishes this contractor from regional competitors stems from their comprehensive service approach and rapid response capability. The company offers free instant pricing quotes, allowing homeowners to understand costs before committing to repairs. Their service coverage spans residential and commercial properties across multiple Wisconsin metropolitan areas, with dedicated phone lines for Greater Milwaukee, Greater Madison, and surrounding communities. The business maintains full scheduling options for both new installations and emergency repairs.
Customer narratives from verified reviews reveal specific scenarios illustrating their service model. Reviewer Terri Miller described technician Justan arriving on time and completing the repair within the quoted timeframe after a same-day service request. Reviewer Kris Derwae recounted an after-hours emergency call where technician Phil responded quickly when the house temperature dropped to 37 degrees, completing repairs within 30 minutes. Long-term client Jimmy Ray Purser noted consistent service over twenty years, with recent HVAC and water heater replacement work where installers protected the home from mess and provided thorough system training.
What Customers Say
Two thousand one hundred ten reviews produce a 4.8-star average, with customers consistently praising same-day response times and specific technicians including Phil, Justan, and Max. Emergency repair scenarios appear frequently, while negative feedback addresses pricing concerns as the primary detractor.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services, tune-ups, and component replacement for cooling systems not operating at optimal capacity.
Heating System Repair
Furnace and heat pump repairs including emergency calls outside standard business hours.
HVAC Installation
Complete system replacement for both new construction and existing property upgrades.
Water Heater Services
Installation and replacement of water heating equipment alongside HVAC work.
Commercial HVAC Services
Heating and cooling solutions designed for business properties with specialized consultation available.
24-Hour Emergency Response
Round-the-clock availability for system failures requiring immediate attention regardless of time.
Free Pricing Quotes
No-obligation cost estimates provided before any work begins, helping homeowners plan expenses.