Johnston Refrigeration, Heating, And Air Conditioning, LLC

Johnston Refrigeration, Heating, And Air Conditioning, LLC serves Chaseburg and surrounding western Wisconsin communities as a local HVAC contractor holding a 4.0-star average across 8 verified customer reviews. The company operates standard weekday hours Monday through Friday from 8 AM to 5 PM, providing residential heating and cooling services to homeowners in the region. Multiple reviewers specifically mention working with Mike, who handles furnace replacements and system maintenance, and Janelle, described as a warm and enthusiastic team member who assists with scheduling and customer relations. The business appears to operate as a smaller, family-oriented operation where team members handle multiple aspects of customer service and technical work.

This contractor distinguishes itself through flexible service offerings and straightforward pricing on routine maintenance. Reviewers note the company provides furnace and air conditioning cleanings at competitive rates, with one customer specifically mentioning their willingness to handle jobs that other contractors decline. The business handles both new system installations, including ductless mini-split systems, and repairs on existing heating and cooling equipment. A reviewer mentions the company offers good value without pushing unnecessary services, reflecting a customer-first approach that resonates with homeowners seeking honest assessments.

Customer experiences highlight specific scenarios where the team delivered reliable service. Mike replaced one customer's furnace quickly and affordably, while another reviewer describes a same-day or prompt turnaround on a heating system replacement. Eric Potter notes the company installed a mini-split system that has performed fantastically for over a year, describing the work as clean and fast. Kathy Edwards mentions her new air conditioner and heating system run quietly and maintain even warmth throughout her home. The negative review centers on a billing disagreement regarding a service call, with the customer feeling pushed to schedule work she was not ready to afford, illustrating that the company's sales approach may not suit all customers.