Comfort By Design

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About Comfort By Design
Comfort By Design operates as an air conditioning contractor serving Ellsworth, Wisconsin, and the surrounding communities. The business maintains a 4.8-star rating accumulated across 412 customer reviews, reflecting consistent service quality over a substantial volume of residential calls. This rating positions the contractor among the higher-rated HVAC providers in the region, with review frequency indicating steady demand and sustained market presence. The company offers around-the-clock availability every day of the week, a operational characteristic that distinguishes them from contractors with standard business hours. Potential customers in the Ellsworth area can reach the office at (715) 793-7303 to discuss heating and cooling needs.
The contractor handles a diverse range of residential HVAC work beyond core air conditioning services. Customer reviews reference furnace installations, heat pump systems, gas fireplace maintenance, and indoor air quality equipment including Aprilaire humidifiers. This breadth suggests in-house capability across multiple equipment categories rather than narrow specialization. The review feedback indicates technicians take time to explain repair options and provide maintenance guidance, with one reviewer specifically noting honest assessment of which repairs could reasonably wait. Another reviewer mentioned the company stood by their work when addressing an oversight from a previous installation visit, resolving the issue without additional billing.
Reviewers named specific technicians including Jacob, who arrived promptly to diagnose an air conditioning issue and had the system running within minutes, and Aaron, who facilitated equipment selections for a fireplace installation project. Multiple reviewers described service teams as professional, knowledgeable, and organized, with installation work completed efficiently despite thorough preparation. One customer noted the team member suggested maintenance tips to help ensure ongoing performance after resolving a same-day service call. Another reviewer appreciated that the company recommended deferring non-urgent repairs, describing the advice as honest rather than upselling.
What Customers Say
Seven of eight reviewers awarded five stars, with specific praise for technicians Jacob and Aaron. Customers consistently mention responsive same-day service, honest repair recommendations, and professional installation teams. The single four-star review cited pricing concerns while acknowledging complete diagnostic work.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Air Conditioning Repair & Maintenance
Diagnostic services, same-day repair calls, and system tune-ups to restore cooling performance.
Furnace & Heat Pump Installation
Complete heating system installation including furnace and heat pump options for residential homes.
Gas Fireplace Service
Maintenance, repair, and installation services for gas fireplace systems.
Indoor Air Quality Solutions
Aprilaire humidifier installation, repair, and maintenance services.
Preventive Maintenance Programs
Annual system inspections, filter changes, and performance optimization services.