Home Services at The Home Depot

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About Home Services at The Home Depot
Home Services at The Home Depot operates as a general contractor in Grafton, Wisconsin, holding a 3.0-star rating derived from 4 customer reviews. This franchise location serves homeowners throughout the Grafton area, including neighboring Ozaukee County communities. The business maintains extended operating hours across all seven days, opening as early as 6 AM on weekdays and 8 AM on Sundays to accommodate residential service schedules. While the company operates under the Home Depot services umbrella, specific licensing details and years in operation are not disclosed in available records.
With no accessible website content to reference, concrete details about specialized certifications, brand partnerships, or workmanship guarantees remain unavailable. The service offerings visible through customer feedback indicate general contractor capabilities focused on flooring installations and door replacements, though no specific equipment brands or technical specializations can be verified from publicly accessible sources.
Customer experiences at this location present a mixed service record. Jason R. reported satisfaction with completed front door and garage door installations, describing the work as great despite noting slower project timelines. In contrast, Tanya A. described an extended 8-month process for carpet installation that involved significant communication gaps and ultimately resulted in a non-guaranteed installation due to material limitations. Todd L. cited pricing discrepancies and complete absence of follow-through on promised callbacks after an in-store estimate visit. No specific technician names appear across these reviews as consistently attributed professionals.
What Customers Say
Three reviews reveal inconsistent service quality: one satisfied customer praised door installation results while two negative reviews documented 8-month timeline delays and a $350 pricing discrepancy with no follow-up callback. All reviewers interacted with the Grafton Store location rather than describing field technicians by name.
Working Hours
| SundayToday | 8 AM–8 PM |
| Monday | 6 AM–9 PM |
| Tuesday | 6 AM–9 PM |
| Wednesday | 6 AM–9 PM |
| Thursday | 6 AM–9 PM |
| Friday | 6 AM–9 PM |
| Saturday | 6 AM–9 PM |
Services
Flooring Installation
Carpet and flooring measurement, ordering, and installation services for residential properties.
Door Replacement
Front door and garage door installation services completed by contracted installation teams.
In-Store Measurements
Professional measurement services conducted at the Grafton Store location for project planning.
Project Ordering
Material ordering through the store with coordination of fulfillment and contractor scheduling.
General Contractor Services
Residential general contractor work encompassing multiple home improvement project types.