Professional Heating & Air Conditioning

Professional Heating & Air Conditioning maintains a 3.5-star average across 24 customer reviews in Green Bay, Wisconsin. The contractor operates Monday through Friday from 8 AM to 4 PM, serving residential customers throughout the Green Bay area. Technicians at this HVAC company handle heating and cooling system repairs, replacements, and maintenance for homeowners in the region.

The company distinguishes itself through its commitment to resolving complex diagnostic challenges that stymie other contractors. Reviewers describe technicians who refuse to give up on difficult problems, calling colleagues for backup advice when encountering unfamiliar issues. This persistence, combined with a policy of not charging for follow-up visits when initial repairs do not fully resolve the issue, sets this contractor apart from competitors who may bill for every service call.

Customers recount specific scenarios where technicians went beyond expectations. One reviewer describes a technician arriving late on a Friday night to restore heat to a condo that had failed three times in a month, working until the problem was found and fixed. Another mentions a tech who returned the same day when an AC unit would not shut off, performing a full cooling cycle to verify the fix and waiving any additional charge. A third customer praises a technician named Chris for clearly explaining why a 22-year-old furnace was not worth repairing and promptly scheduling a same-day replacement unit.