Frosty-Freeze AC Products Company
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About Frosty-Freeze AC Products Company
Frosty-Freeze AC Products Company operates in Hartford, Wisconsin as a commercial refrigerator supplier with a 2.3-star rating drawn from nine customer reviews. The business holds EPA certification and Department of Transportation inspection compliance, credentials that establish its regulatory standing. According to website text, the company has operated since 1979, though this founding year should not be assumed as exact. The supplier focuses on refrigerant products including Freeze 12, R1234yf, and R12, serving both commercial enterprises and residential customers with commercial units in home settings.
This supplier distinguishes itself through same-day shipping on in-stock items ordered before noon Central Standard Time, a practical advantage for technicians facing time-sensitive repairs. The company sells refrigerant products exclusively for EPA Certified Technicians, a compliance measure that ensures proper handling of controlled materials. Website language indicates purchases for resale do not require certification, though buyers must maintain accurate purchase records. The business maintains a strict no-return policy on refrigerant due to hazardous materials shipping requirements and change of possession concerns, a policy that homeowners should understand before purchasing.
Customer reviews name John and Daniel as technicians who have resolved challenging situations. One reviewer described a scenario where he struggled to find service for a commercial unit in his home basement rec room, and the team diagnosed and repaired the unit successfully. Another reviewer mentioned receiving needed refrigerant for under $300 after a quote of $14,700 from another company. However, multiple negative reviews cite rude behavior and poor customer service, with one reviewer noting John was condescending during a phone call and another describing delivery complications that went unresolved. The contrast between satisfied customers who received problem-solving assistance and those who experienced communication failures suggests inconsistent service delivery.
What Customers Say
Three of nine reviews praise John and Daniel for technical competence and fair pricing, while four negative reviews specifically cite rude or unhelpful interactions. Positive reviews mention same-day diagnosis and cost savings, negative reviews cite dismissive communication and delivery problems.
Services
Refrigerant Sales
Supply of Freeze 12, R1234yf, R12 and other refrigerant types for certified HVAC technicians.
Commercial Refrigeration Products
Products serving commercial refrigeration units including hard-to-find older refrigerant formulations.
Same-Day Shipping
In-stock orders placed before noon Central Standard Time ship same business day.
Residential Commercial Units
Service and products for residential customers with commercial-grade refrigeration in home settings.
Technical Consultation
Product guidance and technical questions answered by knowledgeable staff members.