Sears Appliance Repair

Sears Appliance Repair serves Janesville, Wisconsin as an appliance repair provider operating under the Sears Home Services umbrella. With 219 customer reviews accumulating a 4.5-star average rating, the company maintains extended service hours from 6 AM to 11 PM daily, including weekends. This national brand presence offers customers the backing of a recognized service network while addressing local appliance repair needs.

The company operates as part of Sears Home Services, leveraging relationships with major appliance manufacturers including Whirlpool, Kenmore, and other leading brands. Service technicians handle repairs across multiple appliance categories without requiring customers to navigate complex scheduling systems, though some reviewers have noted communication challenges during the appointment booking process.

Customer reviews document specific service experiences worth noting. One reviewer described a $500 charge for a thermal heating unit replacement where the part itself cost approximately $17, highlighting pricing transparency concerns. Multiple reviewers referenced difficulties reaching human representatives, with automated systems dominating initial customer interactions. The rating of 4.5 stars from 219 reviews reflects a mix of customer experiences across the service area.